Report Issues
in Seconds
& Get Them Fixed.
Spot problems like potholes, broken streetlights, flooding, or sanitation issues. Snap a photo, pin the location, and send it directly to the right authorities.
GET REPORTING
Turn Frustrations into Action
Fixit bridges the gap between citizens and authorities with a streamlined process.
The Problem
Issues like potholes, broken lights, and blocked gutters often go unreported because the process is confusing. Paperwork gets lost, phone lines are busy and citizens feel ignored.
- Slow response times
- Unclear reporting channels
- No report updates
The Fixit Solution
Instantly share images and the location of your report. Fixit automatically routes your reports to the correct authorities and keeps you updated every step of the way until it’s fixed.
- Instant reporting
- Direct authority link
- Public accountability
Key Features

Direct Communication
Authorities receive reports directly from citizens. There's no confusion as to where your report goes.

GPS Precision
Pinpoint exact locations even in areas without clear addresses. Help authorities find issues faster.

Live Status Updates
Stop wondering what's happened to your report. Get notified when your report is in progress, under review and fixed.
How Citizens
Make a Difference
-
Snap a Photo
See an issue? Open the app and take a clear picture of the issue.
-
Add Details & Pin
Briefly describe the issue. Fixit automatically pins the exact location.
-
Submit & Track
Send your report instantly. Receive notifications when it's viewed and fixed.
How Authorities
Drive Solutions
-
Receive & Verify
View incoming reports on custom dashboards.
-
Assign Teams
Dispatch maintenance crews directly to the report's GPS location.
-
Resolve & Update
Mark the report as resolved. The reporting user gets an instant "Fixed" notification.
Roads
Street Lights
Flooding
Sanitation
Water Supply
Galamsay
Frequently Asked Questions
What is FixIt?
Fixit is a civic reporting platform that lets citizens report public infrastructure and service problems (e.g., potholes, broken lights, blocked gutters). Reports include GPS location, photos and descriptions and are routed to the responsible local authority or institution for action.
Who can use Fixit?
Anyone with a smartphone – residents, students, commuters, business owners, etc.
What makes a good report?
Clear photos, exact pin location, concise description (what, where, when), and any safety notes (e.g., “exposed wire on busy road”).
Do I need an account to report?
Yes. Creating an account lets you track reports, receive notifications, comment, and engage with the community.
How is my personal data used?
Personal data is used only to process reports and deliver notifications. It is shared only with the relevant authorities and service providers necessary to resolve issues. See the Privacy Policy for details.
Can I see other people’s reports?
Yes – the public feed displays reports you can like and comment.
How are reports delivered to authorities?
Reports route to jurisdictional dashboards based on geolocation and issue type.