How It Works
Fixit makes it easy and fast to report and track public infrastructure issues near you.
For Citizens
Be empowered to make a change. Reporting issues is simple, transparent and effective
Report an Issue
Use Fixit to pin the exact location of the issue. Capture photos to provide clear evidence and add a short description to explain the issue. Once ready, submit your report, and it will be sent to the relevant authorities for review.
Track Progress
Stay informed about your report's status as it moves through different stages. You’ll receive notifications whenever there’s an update. If an issue remains unresolved for too long, you can send a reminder to prompt action.
Engage the Community
Browse submitted reports on the public feed and interact with other users by liking and commenting on their posts. Supporting community reports can help bring more attention to critical issues that need urgent solutions.
Receive Completion Updates
When an issue is resolved, you’ll be notified immediately. You can also track before-and-after progress to see the real impact of your reports. Every fixed issue contributes to a better, safer, and more liveable community!
For Authorities
Streamline operations and build trust. Manage infrastructure efficiently with data-driven tools.
Receive Reports in Real-Time
Reported issues are instantly sent to the assigned local authorities to assess the problem.
Manage & Prioritize Cases
Authorities can review all submitted reports, allowing teams to prioritize and allocate resources effectively.
Provide Updates & Respond to Reminders
Authorities can update the report status, keeping the reporting user and the community informed.
Mark Issues as Resolved
Fixed issues are marked as completed, and the original reporter receives a completion notification.
Civic Management
Made Easy.
With Fixit, local authorities and service providers have access to a streamlined reporting system and an efficient case management platform that helps in making data-driven decisions. By using this system, local authorities can improve service delivery, public trust, and response times, leading to better infrastructure and safer communities!