Cookie Policy
Last Updated: 08/12/2025
Fixit – Civic Reporting & Infrastructure Management Platform.
This Cookie Policy explains how Fixit (“we,” “us,” or “our”) uses cookies and similar technologies on its website, admin dashboard, and mobile application.
1. What Are Cookies?
Cookies are small text files placed on your device to help the platform function efficiently and deliver a personalized experience.
We also use:
- Web beacons
- SDK trackers (mobile)
- Analytics tokens
These help us analyze usage and improve performance.
2. Types of Cookies We Use
a. Strictly Necessary Cookies
These are essential for:
- Login and authentication
- Session management
- Security features
- Form submissions
Without these cookies, the platform cannot function properly.
b. Performance & Analytics Cookies
Used to understand:
- Which features users interact with
- How reports are submitted
- App crashes or errors
We may use:
- Google Analytics
- Power BI analytics pipelines
- App performance monitoring tools
All analytics may be aggregated or anonymized.
c. Functional Cookies
These enable:
- Remembering your preferences
- Saving language settings
- Auto-filled form data
- Location preferences
d. Targeting / Engagement Cookies
Used sparingly and only with consent.
These may measure:
- Campaign effectiveness
- User engagement with notifications
- Interaction with third-party embeds
We do not run third-party behavioral advertising.
3. Mobile App Tracking Technologies
On the Fixit mobile app, we may use:
- Device identifiers
- Crash logs
- SDK analytics tools
These help improve stability and measure app performance.
4. How We Use Collected Data
We use cookies to:
- Improve user experience
- Enhance speed and functionality
- Fix bugs and optimize features
- Generate reports for local authorities and institutions
- Monitor platform health and security
We do not sell or share cookie-based data with advertisers.
5. Managing Cookies
You can manage or disable cookies through:
- Browser settings
- App settings
- Device privacy controls
Disabling some cookies may affect app functionality.
6. Third-Party Cookies
Some cookies are placed by trusted service providers such as:
- Hosting services
- Analytics tools
- Security providers
Each provider has its own privacy and cookie policies.
7. Updates to This Policy
We may revise this policy as we add new features or integrations. Updates will be posted on our website or app.
8. Contact
For cookie or privacy inquiries:
Email: support@fixitnow.app